Customer Support

Modern Messaging

Modern messaging platform for sales and support with customers in mind.

Custommer Support

Perfect for eCommerce

See, chat, filter, and segment your online customers.


Save customer’s data and send targeted email, push and in-app messages

Live Chat

Talk with visitors or customers in real time or ask for a contact and respond later.

Help Center

The most advanced solution for self-service support. Faster answers for customers.

Improved Experience

Get real peace of mind and control while improving user experience on your store.

Customer support

Automated service

In every moment we can automate messages or provide an AI messaging Operator to return answers based on FAQs.

Capture leads

Get more leads on your online store. With bots we’ll automatically qualify and route, plus chat in real time with real leads to convert them faster.

Close more deals

Our eCommerce solution integrates the aadvanced customer solution that provides real-time support to get your customer’s questions solved quickly.


Customer support


Pre-made articles and well organized, will provide faster answers for customers and fewer questions for your store staff.

Public Help Center

Providing a public Help Center to organize answers, advice and documentation has proven to reduce deddicated support time for an online business.

Improve customer confidence

Accurate information is key for online business. Not only for detailed product content data but also the information related to consumer questions.

Success Case

An engaging digital experience across the entire customer journey

This is a whole new chapter for my eCommerce business. After setting up my first store with PrestaShop CMS we faced a lot of difficulties dealling with the platform and the many modules. Mostly due to lack of knowledge both on IT and marketing our store was stucked. Working with THINK IT made our online business a breeze from the lauch day.

Sofia Gonçalves

Hair Stylist, COSMETICA24

ecommerce consulting

Our Services Packages

Where are you now and where do you want to go?

Start Up

You know about the importance of digitization and wants to be ready an running in no time.

Scale Up

Your e-business is up and running, but you aim for expand it and scale its performance.


Sometimes to innovate it is necessary to completely abandon and rethink an existing business model.

It's time to Reboot your retail business!

Lets meet and discuss the future of your Retail business on internet.

Your partner for advanced eCommerce multi-channel solution.